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Link this video: http://www.nametagtv.com/video?id=94

Are you words making customers feel defensive?


02:59 min | 2.4.2008



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Recent Comments:


hellomynameisscott March 14, 2008
I actually had a customer once say, "NO, IT'S NOT OK!!!" Wow. Lesson learned. I see really IS better!


myPhpGirl May 12, 2009
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